22 testimonials found.
Sarah & Rex

To Julie and your fabulous team,

We want to thank you for all your hard work on our behalf. We could not be happier with the service we received. Your advice before we decided to sell was invaluable. You were spot on with the valuation - much more accurate than other larger estate agents! And we had an offer within 10 days. Thank you so much and we will definitely be recommending you and wouldn't hesitate to use Gordon & Rumsby again.

Sarah & Rex



Valerie Newman

The service at Gordon & Rumsby was outstanding. From the moment we first contacted them to the day of the sale they were efficient, effective and a delightful team to deal with. They showed every courtesy to us and to prospective purchasers and went above and beyond to ensure that everything moved forward smoothly. They are the most professional estate agents I have ever dealt with and I have no hesitation in recommending their services.

Valerie Newman



Graham and Dianne

We had already experienced two local firms with national connections who had not been successful in selling our house when a friend recommended that we give Gordon and Rumsby a try. What a difference! The description of the house was better and the photos well thought out. We had an unusual village property which in the present climate was not easy to sell.. Nevertheless we had more viewings than before and there was always a willingness to change the photos and description. Julie knows the area well and came up with constructive ideas. Even when the property had stuck for a while they did not give up on us as the others had seemed to but still tried. When we finally agreed a sale they managed the move to completion effectively. Everyone in the office was friendly and professional at all times and when the sale went through we felt they had well earned their fee.

Graham and Dianne



Sally

I would thoroughly recommend Julie and her team at Gordon and Rumbsy who recently handled the sale of my mother's property in Colyton. They were highly professional and knowledgeable and kept us informed of progress throughout the whole process. They were never too busy to offer advice and support and were always friendly and helpful.

Sally



Annie

The service you get at Gordon & Rumsby is friendly and efficient and we were kept well updated throughout the selling of our property. Well done to a great team! :)

Annie



Barbara & Lindsay

As for the service from Gordon & Rumsby - well! Estate Agents often have a bad press and, of course, some are better than others. Having moved house five times (one house took three different agents to move it) I can honestly say that Gordon & Rumsby are the best we've come across! Always professional, the service was also friendly and personal, with clear communication at the core of their business. Even when things were 'wobbly', they went out of their way to find out what was going on and keep everyone informed. I would recommend them unhesitatingly and strongly to anyone needing to sell their home. We would also recommend Charlotte Marsh at Ashfords Solicitors for the same reasons - even the Fareham estate agents were impressed with her.

Barbara & Lindsay



Angela Cocks

I found Gordon and Rumsby to be excellent estate agents. They had extensive knowledge of the local property market and were very professional and experienced.
In their assessment and valuation of my house, they were enthusiastic and optimistic as well as realistic, and a quick sale was achieved at a very good price.
After that, they didn't sit back and wait, but guided me through the whole process, which - not having moved house for many years, as well as having to "downsize" - I found very daunting. Their sympathetic advice and help was so valuable. I would not hesitate to choose them again as my agents, if I should decide to move.

Angela Cocks



Colin and Jane

Right from the point of valuation and marketing discussion their enthusiasm and professionalism comes across. We were kept in the picture with regards interest and activity and all viewings were accompanied and provided every detail to the prospective purchaser. Once an offer was received they ensured full detail of ability to proceed was obtained and shared before we took any decision. From sale agreed and placed with solicitors the team kept closely in touch with progress and ensured we were informed every step of the way. Our sale involved a chain with accompanying uncertainties and may only have been successful due to the thorough liaison with all parties involved.
Best wishes to you all,

Colin and Jane



Peter & Teresa

This our second house sale with Gordon & Rumsby under the most difficult circumstances, was handled calmly and professionally with impeccable communication, giving time and understanding to all parties.
In our experience it is very rare for an agent to possess such caring qualities over and above the call of duty.
We will always recommend you, huge thanks, we love our new home.

Peter & Teresa



Annie Dallaway

Gordon &Rumsby restored our faith in estate agents – they were unfailingly professional, clearly experienced and with evident knowledge of the local housing market.

We picked G&R for the very good reason that they were the agents selling houses locally – a quick drive through Colyton and it became clear that a good proportion of the SOLD boards were G&R.

We were not disappointed at any stage of the process – our house took 5 months?? to sell but even in the quieter periods, we received regular communication and feedback.

Selling a house is invariably stressful and as we lurched towards a confirmed offer and then stumbled towards exchange and completion, it was reassuring to know that Julie and her team were there to help us navigate the legal and financial complexities of sale and purchase.

I am particularly grateful to Debbie who was with me every step of the way during the last week, always on the end of the phone, always well informed, always proactive and always with a sense of humour!

We are very grateful to G&R and whole heartedly recommend them.

Annie Dallaway



Linda Peifer

So now I can thank you for an outstanding job, from start to finish. When we met, your liking and enthusiasm for my home 'sold' me, so I knew you could sell it to others. I had confidence that you saw my house, not a standard one, as different, desirable and definitely sell-able. You also clearly knew your market, especially living in a nearby village yourself.

I was impressed with your speed and efficiency at producing first-rate particulars and numerous photos online, in a superb brochure, and in ads in a different publication each week. Also that all of the viewings were accompanied by each of your well-briefed staff in turn so that all of you knew my home. I always got feedback and was kept up-to-date. Previous experience has not always included all of these elements, so much appreciated!

After negotiating and checking the offers received and giving me guidance, once the sale was agreed that was your job done, I thought. BUT that's when the truly invaluable stuff began. I simply cannot thank you enough for manoeuvering me through that legal nightmare from acceptance to completion. Your knowledge and expertise, second to no-one's, on all of the stumbling blocks , and your staff's determined (dogged, even!) regular contact with all the parties involved and weekly updating me are what got us there. Thank you very much indeed, Julie. I think you have a team and ethic that are head and shoulders above the rest.

Linda Peifer



Jude & David Sheddon

We would recommend Gordon and Rumsby to anyone wishing to sell their home. The whole team are professional, have outstanding local knowledge and understanding of the property market. We received an asking price offer for our property within the week! We were kept fully informed at all stages of our sale, customer service was first class.

Jude & David Sheddon