Gordon and Rumsby is an Independent Estate Agents in Colyton looking after people and their property in East Devon and West Dorset. With our Estate Agents office base in Colyton we are a small friendly team headed by Julie Gordon who has a passion for property combined with traditional values of service. Our aim is to make estate agency something to be proud of. We are a Licensed Esate Agent through the National Association of Estate Agents (now called the NFoPP) and feel that it is essential to keep up to date with technological advances in the industry as well as legislative changes. Our membership of the NFoPP enables us to achieve this.
We offer our customers a high quality, estate agency service in East Devon, West Dorset and South Somerset with accompanied viewings, glossy brochures with floor plans, comprehensive internet advertising and local newspaper advertising along with dedicated, hard working staff who will treat the customer with respect and understanding. You will struggle to find anyone who will work harder for you.
This our second house sale with Gordon & Rumsby under the most difficult circumstances, was handled calmly and professionally with impeccable communication, giving time and understanding to all parties. In our experience it is very rare for an agent to possess such caring qualities over and above the call of duty. We will always recommend you, huge thanks, we love our new home.
Gordon &Rumsby restored our faith in estate agents – they were unfailingly professional, clearly experienced and with evident knowledge of the local housing market. We picked G&R for the very good reason that they were the agents selling houses locally – a quick drive through Colyton and it became clear that a good proportion of the SOLD boards were G&R. We were not disappointed at any stage of the process – our house took 5 months?? to sell but even in the quieter periods, we received regular communication and feedback. Selling a house is invariably stressful and as we lurched towards a confirmed offer and then stumbled towards exchange and completion, it was reassuring to know that Julie and her team were there to help us navigate the legal and financial complexities of sale and purchase. I am particularly grateful to Debbie who was with me every step of the way during the last week, always on the end of the phone, always well informed, always proactive and always with a sense of humour! We are very grateful to G&R and whole heartedly recommend them.
So now I can thank you for an outstanding job, from start to finish. When we met, your liking and enthusiasm for my home 'sold' me, so I knew you could sell it to others. I had confidence that you saw my house, not a standard one, as different, desirable and definitely sell-able. You also clearly knew your market, especially living in a nearby village yourself. I was impressed with your speed and efficiency at producing first-rate particulars and numerous photos online, in a superb brochure, and in ads in a different publication each week. Also that all of the viewings were accompanied by each of your well-briefed staff in turn so that all of you knew my home. I always got feedback and was kept up-to-date. Previous experience has not always included all of these elements, so much appreciated! After negotiating and checking the offers received and giving me guidance, once the sale was agreed that was your job done, I thought. BUT that's when the truly invaluable stuff began. I simply cannot thank you enough for manoeuvering me through that legal nightmare from acceptance to completion. Your knowledge and expertise, second to no-one's, on all of the stumbling blocks , and your staff's determined (dogged, even!) regular contact with all the parties involved and weekly updating me are what got us there. Thank you very much indeed, Julie. I think you have a team and ethic that are head and shoulders above the rest.
We would recommend Gordon and Rumsby to anyone wishing to sell their home. The whole team are professional, have outstanding local knowledge and understanding of the property market. We received an asking price offer for our property within the week! We were kept fully informed at all stages of our sale, customer service was first class.
I found all the staff at Gordon & Rumsby friendly and approachable, someone was always available by phone or email. They were extremely professional, efficient and they did everything they could to ensure a painless speedy sale (5 weeks, 2 days from initial meeting to completion is not a bad result!!!). They know the local market and buyers better than anyone in the Colyton market place and I am sure they do just as good a job further afield. I cant recommend them highly enough, stop your search and pick up the phone to them. Thank you team GR. I would use you again in a heartbeat. A big thank you to you and everyone else you helped with such a quick sale.
I found working with the team at Gordon & Rumsby an absolute pleasure. Their professional knowledge & expertise made me feel that they carried the burden of responsibility, to make the property sale as uncomplicated as possible. At all times we were kept informed & the advice given went beyond expectation. I wouldn't hesitate to recommend doing business with such a lovely team. Thank you.
Gordon and Rumsby marketed our house this year and achieved a sale for us in the summer. At all times we felt that we had a personal and professional service. Viewings were carried out sympathetically and we always received detailed feedback. After the sale was agreed we were regularly advised of progression. We cannot speak highly enough of the service we received and would recommend Gordon and Rumsby.
As a purchaser I knew then, you were an excellent Estate Agent, you showed professionalism at each stage and you really looked after your client as well as me " the buyer" keeping my mind at rest ensuring a smooth stress free transition took place. That's why I choose to sell my house through Gordon and Rumsey because I knew that you would provide an excellent service, not only for me but for the buyer and make it as stress free as possible, tackling any difficulties that may occur and coming up with good solutions for both parties involved and how right was I. I cant thank you enough especially Debbie who dealt with every stage of the process and made it as stress free as possible and kept me informed at every stage, but not only as my Estate Agent Debbie and all at Gordon & Rumsey, you showed compassion and supported me when I was unwell, you really do care about your clients and go the extra mile. I will definitely be recommending you to friends and family , you are fair with your pricing, professional and supportive and you work damn hard to ensure every one is happy, thank you so much and I wish you all the very best.
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